What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

I am so impressed by the service that I received. So very kind and helpful. I had a minor issue with one of the two aids that I wear. They took the time to make sure I had all the updates available and check back with me to make sure...

Larry Cannon, on Google

Got there about 10 minutes early and they were ready to see me. Checked out my hearing aid. Asked about any issues with it (none)…cleaned the hearing aid and asked if I needed anything. Cleaned both ears. I was gone in 15 minutes. Everyone was friendly, efficient and competent.

james barr, on Google

As always, was greeted and treated in a very professional yet friendly manner. After promptly asking how I was doing, the issues shared were explained and I was given information to improve my concerns Adjustments were made with advisement to return should they not be sufficient.

Patricia Seip, on Google

I went in for a (free) hearing test. Ashley was great!!! Professional, nice and very thorough when she went over the results. Learned a lot about hearing as you get older, very educational visit.

Patti D, on Google

Excellent place! Dr. Gloria and staff are truly amazing! One of the best kept secrets in Pearland! So glad we found out about them, my hearing and my experience with them has been truly amazing

donald wilkins, on Google

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