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"comment": "Thank you, Jack, for your wonderful feedback! We're glad to hear that our team was able to accommodate your needs and that the technician was able to help with your hearing aids. It's great to know you're hearing well again!",
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"comment": "The customer service was excellent. I had to reschedule for the third time, they because of a family emergency then they gave me someone\u2019s consultation a day ahead. The technician was very professional and found a problem with my year old hearing aids which the sent away for repair. They gave me a loner to use.\nGreat! Now I can hear again.",
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"comment": "Thank you, Craig! We appreciate your kind words about our helpful and professional service.",
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"comment": "Thank you, Ardara, for your kind words! We're glad to hear that you had such a positive experience with our technician and appreciated the comfort of our facility. Your feedback is truly valued!",
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"comment": "Went to an ear exam and was met with the upmost level of politeness and care. The Technician was calm, thorough, thoughtful, insightful, enthusiastic, energetic and highly knowledgeable. She kept us abreast every step of the way and provided grand options. She even created a follow up plan. The facility was comfortable, nice and clean. We had a pleasant experience.",
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"comment": "Thank you, La'tanza, for taking the time to leave a review! Your support means a lot to us.",
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"comment": "Thank you, Gary! We're glad to hear you had a positive experience with our friendly and professional team. Your feedback means a lot to us!",
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"comment": "Thank you, Joann, for taking the time to leave a review. Your support means a lot to us!",
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"displayName": "Jeanette Gradney"
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"comment": "Thank you, Jeanette, for your wonderful feedback! We're glad to hear that our staff, including Antoinette and Mr. Riley, made your experience positive and informative. Your kind words are greatly appreciated!",
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"comment": "The staff was exceptional nice and helpful, Antoinette was an excellent on testing, and Mr. Riley very concern about my hearing and very helpful in explaining all the information.",
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"comment": "Thank you, Bryan, for your feedback! We appreciate your support and look forward to serving you again.",
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"comment": "Thank you, Billy! We're glad to hear that you found our team knowledgeable and helpful. Your feedback means a lot to us!",
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"comment": "Thank you, Nora! We appreciate your kind words about our friendly service.",
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"comment": "Thank you, Janice, for taking the time to leave a review. We appreciate your support!",
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"comment": "Thank you, Dezra! We're glad to hear you had a great experience with our professional and knowledgeable staff. Your recommendation means a lot to us!",
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"comment": "Had a great experience with New Sound Hearing Centers. The staff was professional, knowledgeable, and made the entire process smooth and comfortable. They took the time to explain everything clearly and made sure I felt confident in my care. Highly recommend!",
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"comment": "Thank you, Mission! We're glad to hear that you had a great experience and that Ms. Antoinette provided such compassionate care for your grandma. We truly appreciate your kind words and support for our services.",
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"comment": "It was a great experience.Ms Antoinette treated my 94 yo grandma with such ease comfort and respect. Thanks for your great service to our seniors.",
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"comment": "Thank you, Rachel, for taking the time to leave a review. Your support means a lot to us!",
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"comment": "Thank you, Josephine! We're glad to hear you had excellent communication with Jennifer. Your gratitude means a lot to us.",
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"comment": "Excellent communication with Jennifer, Very grateful.",
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"comment": "Thank you, T, for your kind words! We're glad we could assist you with your hearing aids and ensure everything is working well. Your continued support means a lot to us, and we look forward to seeing you again!",
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"comment": "I went in without an appointment due to the fact that I lost one hearing aid during the wknd. They were able to order another one and made sure the other hearing aid was working properly. I've been a customer for over a year and will continue to come bc of their service.",
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"comment": "Thank you, Gilbert, for taking the time to leave a review. Your feedback is appreciated!",
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"comment": " Hi Mr. Olavarria, Thank you for your 5-star review! Glad we could be a service to you. Hope to see you in the future.",
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"comment": "Thank you, Ora, for your kind words about our service and staff; we look forward to seeing you again!",
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"comment": "Thank you, Deborah! We're glad to hear you had a comfortable experience with our hearing specialist and appreciated the team's knowledge and friendliness. Your feedback means a lot to us! Looking forward to seeing you at your next visit.",
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"comment": "Thanks for your feedback. We are very happy to be able to assist you and very glad that you think enough of us to return. See you at your next appointment. Have a good weekend.",
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"comment": "Thank you for your 5-star review! Looking forward to working with you in the future. If we don't see you before the Holiday's.... Happy Holidays",
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"comment": "Even though I was very early for my appointment, Amanda took care of the cleaning right away. She was very pleasant and personable.",
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"comment": "Thank you for your 5-Star review, Charlesetta White!",
"updateTime": "2023-04-12T14:05:07.202603Z"
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"comment": "Deciding to do something about my Tinnitus, I reached out to a Hearing Aid business in Pearland, Texas. Being that this was my first time being in the market for a hearing aid, I had lots of questions, wanted to get a quality & effective product for a reasonable price. However, I was rejected by the owner after asking questions, changing my mind about which product to purchase, and complaining about unanswered calls. He simply told my Insurance Coordinator that he did not want to work with me. Therefore, I had to start my search from the beginning.\n\nI was, then, blessed when calling New Sound; and have been associated with them for the last couple of years. Both Gloria & Cherie have welcomed my business, and demonstrated they were more than happy to answer questions & calls. In general, they continuously show an eagerness to help. I have misplaced my hearing devices twice in the last couple of years. Each time, both Gloria & Cherie were sympathetic and took the time to, again, show options for a replacement. Blessings to New Sound!\n\nC. White\n4\/11\/23",
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"comment": "Thank you for your 5-Star review, Jeremey DePaolo!",
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"comment": "Very good service!\nThey really look after what is your need and not trying to sell unnecessary stuff.\nDefinitely a good place for any hearing test or any hearing check you might need.",
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"comment": "Posted by Rebecca Chapman!! Best service I have EVER had !",
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"comment": "Great customer service..",
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"comment": "Thank you for your 5-Star review, Terry Joseph!",
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"comment": "I was very pleased with the service provided. My questions and concerns were answered and then some. The hearing aid assessment was catered and explained to my understanding. I give the staff 5 stars+",
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"comment": "Thank you for your 5-Star review, Michael De La Rosa!",
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"comment": "Thank you for your 5-Star review, Leigha Garcia!",
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"comment": "Excellent customer service and support. I felt comfortable and had all questions answered clearly. I highly recommend.",
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"comment": "Thank you for your 5-Star review, Sophia Ibeneme!",
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"comment": "The service was fast and the receptionist knows her job. Thank you so much!",
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"comment": "Thank you for your 5-Star review, Jennifer Gray!",
"updateTime": "2023-03-13T18:55:40.591592Z"
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"comment": "Thank you for your 5-Star review, Katherine White!",
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"comment": "They were all professional and courteous I will recommend them every time. I really thank New Sound Hearing Center for making me feel so at ease.",
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"comment": "Thank you for your 5-Star review, Micki Parker!",
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"comment": "New sound-. Is a great place to get your hearing aids ..\nWe have been dealing with them for my father's hearing aids...\nWhen you buy your hearing aids from them... You really get great support...\nThey go away above to help you... With them... And They care about you...\nThey will take time... To make sure you are comfortable...\nMy father had a problem... With a place he went... Because their was children... That would play and squeal.... It would cause so much pain... Since he was finally able to hear them...\nThey were able to put a setting on his hearing aids. To block the hearing aids from boosting the volume... On those high pitch sounds... He can still hear them... But it lowers... The volume on them... While amplifying the adults lower voices...\nIt has given him... Some peace... So he can enjoy his meetings a lot more ..\nIt's the little things... That most places... Miss .. on getting you the help you need.\nAll you need to do... Is ask.\nNew sound- cares...\nThank you",
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"comment": "Thank you for your 5-Star review, Deborah Gray!",
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"comment": "I had a great experience at New Sound. Audiologist Lea Peter was very professional and knowledgeable. I'm not looking forward to wearing a hearing aid, but I feel positive I will have the best one to suit my needs now and in the future!",
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"comment": "On time. Quick. Very personable.",
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"comment": "Gloria and Cherie are great. Professional, Courteous and very knowledgeable. Restored my hearing.",
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"comment": "Thank you, Kim, for your kind words about Gloria and for sharing your experience; we understand how important your hearing aids are and apologize for the inconvenience while you wait for repairs.",
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"comment": "Thank you for your 5-Star review, David Wells!",
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"comment": "Excellent service and care",
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"comment": "Thank you for your 5-Star review, Larry Kurz!",
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"comment": "Thank you for your 5-Star review, Sharon Martin!",
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"comment": "Thank you for your 5-Star review, Lolli Flores!",
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"comment": "Thank you for your 5-Star review, Vickie Denman!",
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"comment": "Thank you for your 5-Star review, Suzanne Baldwin!",
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"comment": "Very friendly and welcoming front staff. (Cheri) Ms. Gloria is very professional. She ensures I understand the features of my hearing aids.",
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"comment": "Thank you for your 5-Star review, Grant Rose!",
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"comment": "Very nice and clean. Mrs.Peters was very knowledgeable, she was able to answer all of my questions and help me get the right hearing aid. It is a place I would totally recommend for anyone needing to get hearing aids.",
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"comment": "Thanks so much for the review, Rajendra Gudur! Feel free to text this number any time and we'll respond ASAP.",
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"comment": "Thank you for your 5-Star review, Bob Carington!",
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"comment": "All well. Hearing definitely improved.",
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"comment": "Thank you for your 5-Star review, Betty Feemster!",
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"comment": "Very nice . very informative. I would. Recommend. Them. Highly. Great doctor and employees.",
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"comment": "Thanks so much for the review, Kudirat Shittu! Feel free to text this number any time and we'll respond ASAP.",
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"comment": "Thank you for your 5-Star review, Linda Douglas!",
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"comment": "Thank you for your review, Garry Gallagher!",
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"comment": "Thank you for your 5-Star review, Larry Williams!",
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"comment": "Thank you for your review, Wayne!",
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"comment": "Thank you for your review, Peary!",
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"comment": "Thank you for your review, Donald!",
"updateTime": "2020-12-28T15:31:44.982528Z"
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"comment": "The representatives on duty were very good at their job. I was about 15 minutes early and they helped me immediately. Very efficient and just good people. If you have a hearing problem this is the place to cure it.",
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"reviewReply": {
"comment": "Thank you for your review, John!",
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"comment": "Thank you for your review, Alfredo!",
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"comment": "Gloria and Sherry are excellent people who know what they are doing. Friendly, competent, and helpful. I enjoy my visits with them.\nAlfredo Flores",
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"comment": "Thank you for your review and recommendation, Robert!",
"updateTime": "2020-10-09T20:07:55.933010Z"
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"comment": "These lady always smile and happily get you walking in and really go the extra mile to make sure you are hearing much better and smiling as you leave. I have been going here for several years and always been well taken care of,I wold highly recommend this company and location.",
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"comment": "Excellent staff.",
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"comment": "My Dad have been visiting this place since 2015. Gloria is very nice and professional, explains things well and is considerate for customers. we have been fitted hearing aids 3 times from her. Highly recommended!",
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"comment": "This place is so great. Wonderful ladies here really know what they are doing.!",
"createTime": "2019-09-13T20:02:28.846891Z",
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"comment": "Gloria esquivel and receptionist were excellent the moment I entered, very friendly. Gloria was so attentive and very knowledgeable, she deserves a raise. She is very professional and took time to explain everything. I upgraded my hearing add. But dont go to Webster location, Christy and receptionist are very unfriendly and kind of rude. They pushed me out, So they lost the sale.",
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"comment": "Ms. Gloria & the receptionist was the BEST from the time I entered the office until the time I left the office. Ms. Gloria was very attentive and knowledgeable about the product that I needed. Thank you !",
"createTime": "2018-08-27T21:09:02.520838Z",
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"comment": "Gloria is very knowledgeable and has been able to help me with every situation concerning the operation of my hearing aids. I am not 100% satisfied with my hearing aids. I still miss a lot. Maybe it's my ears.",
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"comment": "Thank you, Tom!",
"updateTime": "2017-02-28T21:13:15.054Z"
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"comment": "The staff was courteous and professional",
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"comment": "Thank you, Maxwell!",
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"comment": "Five star - What more can I add?",
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"comment": "The work staff (Jamie) is extremely nice and helpful, even when I was going in for my very first appointment and unsure of having hearing issues. Gloria is straight to the point and is amazing at what she does. They will both answer any questions of uncertainty and will guide you in the right direction. All in all, very knowledgeable team and I would recommend this clinic to anyone, whether you're unsure of having hearing issues or if you need new and affordable aids.",
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"comment": "The work staff (Jamie) is extremely nice and helpful, even when I was going in for my very first appointment and unsure of having hearing issues. Gloria is straight to the point and is amazing at what she does. They will both answer any questions of uncertainty and will guide you in the right direction. All in all, very knowledgeable team and I would recommend this clinic to anyone, whether you're unsure of having hearing issues or if you need new and affordable aids.",
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The customer service was excellent. I had to reschedule for the third time, they because of a family emergency then they gave me someone’s consultation a day ahead. The technician was very professional and found a problem with my year old hearing aids which the sent away for repair. They...
Jack Klinger, on GoogleAlways helpful and professional
Craig Laminack, on GoogleWent to an ear exam and was met with the upmost level of politeness and care. The Technician was calm, thorough, thoughtful, insightful, enthusiastic, energetic and highly knowledgeable. She kept us abreast every step of the way and provided grand options. She even created a follow up plan. The facility...
Ardara Harris, on GoogleVery friendly and professional.
Gary Milbourne, on GoogleThe staff was exceptional nice and helpful, Antoinette was an excellent on testing, and Mr. Riley very concern about my hearing and very helpful in explaining all the information.
Jeanette Gradney, on GooglePerson seemed knowledgeable and helpful
Billy Dictson, on Google(Translated by Google) Good service, very friendly (Original) Buena atencion muy amables
Nora Sosa, on GoogleHad a great experience with New Sound Hearing Centers. The staff was professional, knowledgeable, and made the entire process smooth and comfortable. They took the time to explain everything clearly and made sure I felt confident in my care. Highly recommend!
Dezra Shaw, on GoogleIt was a great experience.Ms Antoinette treated my 94 yo grandma with such ease comfort and respect. Thanks for your great service to our seniors.
mission of hope Hospice & PAS, on GoogleExcellent communication with Jennifer, Very grateful.
Josephine Cohn, on GoogleI went in without an appointment due to the fact that I lost one hearing aid during the wknd. They were able to order another one and made sure the other hearing aid was working properly. I've been a customer for over a year and will continue to come bc...
T S, on Google
