Reviews

I like this place a lot, because of the personal service from Gloria and her team. They are really professional and have the latest equipment to use at their disposal. I highly recommend these ladies to everyone who needs help with hearing issues. I’ve been under Gloria’s care for some five years now and have never been disappointed yet. I like Gloria a lot and refuse to see anyone else.

I had a great experience at New Sound. Audiologist Lea Peter was very professional and knowledgeable. I'm not looking forward to wearing a hearing aid, but I feel positive I will have the best one to suit my needs now and in the future!

Deciding to do something about my Tinnitus, I reached out to a Hearing Aid business in Pearland, Texas. Being that this was my first time being in the market for a hearing aid, I had lots of questions, wanted to get a quality & effective product for a reasonable price. However, I was rejected by the owner after asking questions, changing my mind about which product to purchase, and complaining about unanswered calls. He simply told my Insurance Coordinator that he did not want to work with me. Therefore, I had to start my search from the beginning. I was, then, blessed when calling New Sound; and have been associated with them for the last couple of years. Both Gloria & Cherie have welcomed my business, and demonstrated they were more than happy to answer questions & calls. In general, they continuously show an eagerness to help. I have misplaced my hearing devices twice in the last couple of years. Each time, both Gloria & Cherie were sympathetic and took the time to, again, show options for a replacement. Blessings to New Sound! C. White 4/11/23

Good experience overall. Audiologist was professional, knowledgeable, respectful of my experience, and very pleasant. Up to date state of the art equipment but office needs a good cleaning. Visible layer of dust on counter tops, buildup of debris around edges of sterile soaking tray, crumbled insulation falling off walls of sound booth,years of fingerprints on glass containers of supplies. What is corporate’s responsibility? I’ll be back because I know I can get very competent service. Thank you.

I was very pleased with the service provided. My questions and concerns were answered and then some. The hearing aid assessment was catered and explained to my understanding. I give the staff 5 stars+