Our Staff

Gloria Esquivel, HIS

Hearing Instrument Specialist

I have been fitting and programming hearing aids for over 15 years. My passion is to serve my patients with better hearing, connecting them back with their family and friends. I am very proud to be part of a company where our patients come first and where we provide the latest hearing technology! I was born and raised in Houston, TX. I enjoy spending time with my family and friends!

Cadence Graham

Hearing Instrument Specialist Trainee

Bio coming soon.

Antoinette Langston

Hearing Instrument Specialist Trainee

Bio coming soon.

Shawndra Johnson

Patient Services Coordinator

Shawndra Johnson is a Patient Service Coordinator. Shawndra is originally from Houston, Texas and attended the University of Houston. She started working at NewSound in 2025 and was drawn to the profession because several family members in her family wear hearing aids.

What Shawndra loves most about saving hearing lives is seeing how people can manage their lives with the loss of hearing. Shawndra strives every day to make her patients feel warmly welcomed in the clinic.

Outside of saving hearing lives, Shawndra loves hobbies such as going to church, bowling and fishing.

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Customer Reviews

Wonderful customer service. Very knowledgeable staff

Kimberly Ferrell, on Google

They were very nice and very good with hearing test. I recommend them.

Ginger Taylor, on Google

The very best profesional service .

Oscar Olavarria, on Google

Great customer service. Helped with my concerns with my hearing aids.

Barbara Carmouche, on Google

Came in new from FREDERICKSBURG, Tx NEW SOUND They treated me kindly HERE AND RESOLVED MY PROBLEMS AND GAVE ME NEW BATTERIES VERY NICE EXPERIENCE THANK YOU DOUG McKenzie

Joel McKenzie, on Google

Very good service good staff

Ora Smith, on Google

Very quick and staff is amazing !!!

Amanda Camacho, on Google

Entire staff is friendly, helpful, and accommodating!

charlie White, on Google
Joe Woodward, on Google
Henry Sanchez, on Google

Good but the wait was long

Gloria Surgers, on Google

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